Mallers Investments Corporation, operating under the trade name of Fisher Mall (“Fisher Mall”), is committed to protecting the privacy, confidentiality and security of personal information entrusted to us, consistent with the provisions of the Data Privacy Act of 2012, its Implementing Rules and Regulations, and other applicable issuances of the National Privacy Commission.

This Privacy Notice explains how Fisher Mall collects, uses, stores, shares, retains, and protects personal information obtained from customers, clients, tenants, authorized representatives, website users, suppliers, contractors, guests, event participants, and other data subjects who transact or interact with Fisher Mall.

As part of our business operations and transactions, Fisher Mall may collect and process the following personal information, including but not limited to:

1. Full Name;
2. Company Name;
3. Designation/Position;
4. Company Address;
5. Home and/or Billing Address;
6. Contact Number (landline or mobile)
7. Email address;
8. Government-issued Identification Card details and other proof of identity;
9. Signature;
10. Photographs and/or CCTV recordings, when applicable;
11. Other information necessary for legitimate business transactions and lawful purposes.

When you visit and use Fisher Mall’s website, certain information may be collected automatically through technological means, including:

• Internet Protocol (IP);
• Browser type and version;
• Device information;
• Operating system;
• Date and time of access;
• Referring website addresses;
• Pages visited and website navigation activities;
• Website preferences; and
• Other technical and diagnostic information related to website usage.

Such information helps us improve website functionality, user experience, security, and system administration.

We may also collect personal information through lawful and fair means, including when you:

• Visit our website or official social media platforms;
• Submit inquiries, requests, applications, or feedback;
• Lease commercial spaces or enter into agreements with Fisher Mall;
• Purchase products or avail of services;
• Participate in promotions, events, contests, or marketing activities;
• Accomplish forms and submit documents;
• Communicate with us through telephone, email, online platforms, social media, or face-to-face interactions;
• Apply as supplier, contractor, service provider, or business partner;
• Submit identification documents for verification and security purposes; or
• Enter Fisher Mall premises where CCTV systems are installed.

Fisher Mall’s website may use cookies, web beacons, analytics tools, and similar technologies to:

• Improve website functionality and performance;
• Remember user preferences;
• Analyze website traffic and usage patterns;
• Enhance user experience;
• Maintain website security; and
• Support marketing and communication initiatives where permitted by law.

Users may modify their browser settings to refuse or limit cookies. However, certain website functions may not operate properly if cookies are disabled.

Fisher Mall processes personal information for legitimate business purposes, including but not limited to the following:

• To identify and verify clients, tenants, suppliers, contractors and authorized representatives;
• To process inquiries, applications, requests, complaints, and other transactions;
• To facilitate and administer lease agreements, contracts, and other business engagement;
• To provide products, services, promotions, activities and events;
• To communicate updates, announcements, notices, and other relevant information;
• To comply with legal, regulatory, contractual, administrative, accounting , and reportorial requirements;
• To ensure the safety, security, and protection of individuals, properties, facilities, business operations and assets, including through the use of CCTV systems and other security measures;
• To establish, exercise, or defend legal claims;
• To improve Fisher Mall’s operations, customer service, systems, and processes;
• To send marketing, promotional, and advertising material, subject to applicable laws and the consent of the data subject when required.

Data subjects may opt out or unsubscribe from marketing communications at any time through the available opt-out mechanisms or by contacting our Data Protection Officer.

Fisher Mall processes personal information based on any of the following lawful criteria, whenever applicable:

• Consent of the data subject;
• Performance or fulfillment of a contract;
• Compliance with legal obligations;
• Protection of lawful rights and interests; and
• Legitimate business interests pursued by Fisher Mall, provided such interests are not overridden by the fundamental rights and freedoms of the data subjects.

To ensure the safety and security of customers, tenants, employees, contractors, visitors, properties, facilities, and business operations, Fisher Mall utilizes Closed-Circuit Television (CCTV) systems in selected areas of its premises.

The CCTV system may capture and record:

• Images, likeness, and movements of individuals within the monitored areas;
• Data, time and location of recorded activities; and
• Other information incidentally captured within the camera’s field of view.

CCTV recordings are processed for legitimate purposes, including:

• Security monitoring and crime prevention;
• Protection of life, health, safety, and property;
• Investigations of accidents, incidents, complaints, violations, and unlawful activities;
• Establishment, exercise or defense of legal claims;
• Compliance with legal and regulatory requirements, and
• Cooperation with law enforcement agencies and other competent authorities when authorized or required by law.

Access to CCTV recordings is restricted to authorized personnel who require such access in the performance of their duties. CCTV footage may be disclosed to law enforcement agencies, regulatory authorities, courts, insurance providers, legal counsel, or authorized entities when necessary for the purposes stated above or as required by applicable laws and regulations.

CCTV recordings shall be retained only for as long as necessary to fulfill the purposes for which they were collected, unless a longer retention period is required by law, necessary for investigation, or required for the establishment, exercise, or defense of legal claims. Upon expiration of the retention period, recordings shall be securely deleted, destroyed, anonymized, or archived ion accordance with applicable laws and company policies.

Fisher Mall does not sell personal information to third parties.

Personal information may be shared or disclosed only to authorized persons or organizations, and only when necessary for legitimate purposes, including:

• Fisher Mall’s authorized employees, officers, and management personnel;
• The company’s Data Protection Officer;
• Service providers, consultants, contractors, or partners engaged by Fisher Mall to support its operations, such as information technology providers, accounting service providers, legal advisers, auditors, courier services, and event organizers;
• Government agencies, regulatory authorities, law enforcement agencies, or other entities when required or authorized by law.

All authorized personnel and third-party service providers are expected to maintain the confidentiality and security of personal information and to process such information only for authorized purposes and in accordance with applicable laws and contractual obligations.

Fisher Mall may enter into appropriate data sharing or data processing agreements with third parties whenever necessary.

Fisher Mall’s website and official social media pages may contain links to third party websites or platforms. Fisher Mall is not responsible for the privacy practices, policies, or content of such third-party sites. Data subjects are encouraged to review the respective privacy notices of these third parties before providing personal information.

Fisher Mall implements reasonable and appropriate organizational, physical, and technical security measures designed to protect personal information against unauthorized access, disclosure, misuse, alteration, destruction, or any other unlawful processing.

These measures include:

• Restricted access controls;
• Secure storage facilities;
• Password protection and authentication mechanisms;
• Employee confidentiality obligations;
• Data privacy and security training programs;
• Privacy impact assessments;
• System monitoring and security protocols, and;
• Other safeguards consistent with industry standards and applicable regulations.

Fisher Mall retains personal information only for as long as necessary to fulfill the purposes for which the information was collected, to comply with legal, regulatory, contractual, and operational requirements, or as may otherwise be permitted or required by applicable laws and regulations.

Upon expiration of the applicable retention period, personal information shall be securely disposed of, destroyed, anonymized, or archived in accordance with the applicable laws and company policies.

Retentions periods may vary depending on the nature of the personal information collected and the purpose of processing. CCTV recordings shall be retained in accordance with Fisher Mall’s security and records retention policies, subject to applicable legal and regulatory requirements.

Under the Data Privacy Act of 2012, data subjects are entitled to the following rights:

• Right to be informed;
• Right to access;
• Right to suspend, withdraw, or order the blocking, removal, or destruction of personal data;
• Right to rectify or correct inaccurate data;
• Right to data portability;
• Right to file a complaint with the National Privacy Commission;
• Right to damages for unauthorized or unlawful processing of personal information.

Requests relating to the exercise any of these rights may be directed to Fisher Mall’s Data Protection Officer using the contact details below.

For inquiries, request, concerns or complaints relating to this Privacy Notice or the processing of personal information, you may contact Fisher Mall’s Data Protection Officer through the following details:

4th Floor, Mall Administration Office
Fisher Mall, Quezon Avenue
325 Quezon Avenue cor. Roosevelt Avenue,
Brgy. Santa Cruz, Quezon City

Email Address: dpo@fishermall.com.ph
Contact Number: 294-1560 (loc.159)

Fisher Mall reserves the right to amend or update this Privacy Notice from time to time to reflect changes in applicable law, regulations, business operations, or data processing practices. Update versions shall be made available through appropriate channels.